Helping people be heard
We design and deliver engagement projects that help people share their experiences and ideas in ways that feel safe, inclusive and meaningful.
Our work helps organisations understand what is working well, what could improve, and how services can better meet real needs.
Good engagement leads to better decisions. We help organisations plan services with confidence, using real insight from real people.
What this Service Includes
- Engagement and co-design – working with communities to shape plans and services together
- Events and workshops – accessible face-to-face or online sessions, forums and focus groups
- Community outreach – listening through local hubs, volunteers and trusted networks
- Surveys and consultations – clear, easy-to-use consultations with robust analysis
Healthwatch
Independently championing health and social care for local people in Devon, Plymouth and Torbay
Macmillan (Phase 2) – The Open Door Project
Developing community-based cancer support in Torbay, shaped by people living with or affected by cancer.
Torbay Young People’s Vaping Project
Working with young people to understand vaping in Torbay and shape local prevention, education and support.
Torbay Health & Wellbeing VCSE Network
Bringing organisations together to share insight, align priorities and improve collaboration.
NHS 10 Year Plan Engagement Campaign
Designing & delivering an inclusive communications & engagement campaign at scale
Macmillan Project (Phase 1)
Co-producing accessible information and campaign materials with people affected by cancer.
Website Review & Evaluation
Improving accessibility of local adult social care webpages
Digital Exclusion & Video Consultations
Helping partners understand how digital healthcare can work better for everyone
Latest news and events
See recent updates, events and activity linked to this area of work.
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Young people lead Torbay research to help shape local response to youth vaping
A group of young people from across Torbay have helped lead an important new research project exploring young people’s experiences, views and understanding of vaping. The Torbay Young People’s Vaping Research Project, commissioned by Torbay Public Health and delivered by us here at Engaging Communities South West, used a youth-led… -
Paignton Community Hub continues to support rising local need
New figures show growing demand for accessible, local support with money, housing, digital skills and wellbeing. -
Falls and Frailty event brings practical support to Paignton residents
The event offered practical advice and support to help people live safely, confidently and independently. -
What next for patient voice? Learning from the Healthwatch model
A new national report from the The King’s Fund highlights both the strengths and limitations of the Healthwatch model, as the health and care system prepares for significant change. -
ECSW publishes its Annual Report for 2024–25
Engaging Communities South West (ECSW) has published its Annual Report for April 2024 to March 2025. -
Torbay’s Voluntary Network Celebrates Milestones at Annual Celebration
The Torbay Health and Wellbeing Voluntary Sector Network has released its second annual report -
Torbay Citizens Assembly: What local people say helps them stay healthy
This week we published a new report summarising key discussions from the Torbay Citizens Assembly Open Meeting, held at Paignton Library