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Online GP Consultation Services


Online consultations enable patients to consult with a GP or other practice-based health professionals via the internet. The service is free and available to anyone who is registered with an NHS GP practice.

To use the service, patients usually complete an online form on the practice website or through an app. The practice then provides the most appropriate response, such as online advice, a phone call or an appointment request.

A video on how this is used in Devon is available to view by clicking here or clicking the video below.


Please fill answer the questions below or click here to provide us with a better understanding of your views on online consultation services. Your feedback will be used to inform any potential future service re-design. The survey is open until the end of January 2020.

Create your own user feedback survey