Digital Health Devon gets a revamp!
Digital Health Devon, a local project we manage which offers free guidance showing people how they can use the internet to access local healthcare resources, has relaunched its website with new features.
All of their e-learning resource pages have now been made open and free to use without the need to register, plus they have added a unique search feature option which allows people to filter by location or by category.
The main categories of learning resources available are:
- General Online Advice
- Including how to use emails, internet search engines and online safety
- GP Services
- Including online appointments, prescriptions and eConsult
- Hospital Services
- Including video consultations, e-referrals and live waiting times
- Mental Health Services
- Including COVID-19 advice and Depression & Anxiety support
- Other NHS Services
- Including NHS Quicker, NHS 111 online and the NHS App
- Other Useful Resources
- Providing Feedback
- Including how to complain about a local healthcare service online.
Their volunteer Digital ‘trainers’ are also donating their time to helping local people with their digital queries. This could be via regular weekly online ‘virtual drop in sessions’ using Zoom, social media or even 1-to-1 advice and guidance either over the phone, via email or webchat.
If you have any queries, want to get involved, become a Digital Health Devon Champion, or are interested in hosting an online Virtual ‘Digital Drop In Session’ for your organisation, please email firstname.lastname@example.org.
Digital Health Devon is an award-winning partnership of organisations – including charity organisations and the NHS in Devon – which is led by Engaging Communities South West (ECSW), a not for profit organisation who also manage the local independent health & social care community champion Healthwatch Torbay.
This project was born from public feedback received by Healthwatch which expressed a difficulty using online healthcare services. It was initially supported by multiple partners, including Healthwatch Devon, Healthwatch Plymouth, Ageing Well Torbay, Big Lottery Fund, European Regional Development Fund, digital experts White Bear, University of Plymouth, NHS Devon Clinical Commissioning Group and Colebrook.