Digital Health Devon
Supporting people to access health and care services online
Digital Health Devon has been created to show people how to access local health, social care and wellbeing services using the internet.
As more services move online, many people still face barriers in knowing where to start or how to use them. This project provides free, practical guidance to help people build confidence and use digital services safely and effectively.
What Digital Health Devon has done
- Delivered a digital inclusion pilot supporting nearly 300 people through in-person drop-in sessions across Torbay
- Distributed over 600 training booklets into the community
- Provided online learning resources with 700+ unique visits to digital training content
- Expanded across Devon following further funding, delivering 127 digital drop-in sessions in community venues and GP practices
- Supported over 200 registered users completing nearly 600 online learning modules
- Built a network of trained Digital Champions, including healthcare students and community volunteers
Impact and outcomes
- Training and resources expected to reach over 6,000 additional people through frontline staff sharing knowledge
- Increased confidence among residents using online GP services, prescriptions and consultations
- Improved access to services such as video consultations, e-referrals and NHS online tools
- Supported people during COVID-19 through remote 1-to-1 guidance via phone, email and virtual sessions
- Recognised nationally with a Highly Commended award at the 2018 National Healthwatch Excellence Awards
Key Reports
Latest news and events
This project is ongoing. Here are the latest updates, news and events.
-
ECSW publishes its Annual Report for 2024–25
Engaging Communities South West (ECSW) has published its Annual Report for April 2024 to March 2025.
